Health Commitment Statement and Liability Waiver
***Please read this carefully before continuing***
CFLDN (CrossFit London UK) Health Commitment Statement.
Your health is your responsibility. The management and staff of are dedicated to helping you take every opportunity to enjoy the facilities that we offer. With this in mind, we have carefully considered what we can reasonably expect of each other.
OUR COMMITMENT TO YOU
We will respect your personal decisions, and allow you to make your own decisions about what exercise you can carry out. However, we ask you not to exercise beyond what you consider to be your own abilities.
We will make every reasonable effort to make sure that our equipment and facilities are in a safe condition for you to use and enjoy.
We will take all reasonable steps to make sure that our staff are qualified to the fitness industry standards as set out by CrossFit, Inc.
If you tell us that you have a disability which puts you at a substantial disadvantage in accessing our equipment and facilities, we will consider what adjustments, if any, are reasonable for us to make.
YOUR COMMITMENT TO US
You should not exercise beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you exercising safely, before you use our equipment and facilities you should get advice from a relevant medical professional and follow that advice.
You should make yourself aware of any rules and instructions, including warning notices. Exercise carries its own risks. You should not carry out any activities which you have been told are not suitable for you.
You should let us know immediately if you feel ill when using our equipment or facilities. Our staff members are not qualified doctors, but there will be a person available who has had first-aid training.
If you have a disability, you must follow any reasonable instructions to allow you to exercise safely. This statement is for guidance only. It is not a legally binding agreement between you and us and does not create any obligations which you or we must meet.
Liability Waiver
Because physical exercise can be strenuous and subject to risk of serious injury, we urge you to obtain a physical examination from a doctor before using any exercise equipment or participating in any exercise activity. You (each client, guest, and all participating family members) agree that if you engage in any physical exercise or activity, or use any gym amenity on the premises or off premises, you do so entirely at your own risk. Any recommendation for changes in diet, including the use of food supplements are entirely your responsibility, and you should consult a physician prior to undergoing any dietary or food supplement changes. You agree that you are voluntarily participating in these activities and use of these facilities and premises and assume all risks of injury, illness, or death. We are also not responsible for any loss of your personal property.
This waiver and release of liability includes, without limitation, all injuries which may occur as a result of:
Your use of all amenities and equipment in the facility and your participation in any activity, class, program, personal training or instruction.
The sudden and unforeseen malfunctioning of any equipment.
Our instruction, training, supervision, or dietary recommendations.
Your slipping and/or falling while in the building, or on the premises, including adjacent footpaths and parking areas.
You acknowledge that you have carefully read this “waiver and release” and fully understand that it is a release of liability. You expressly agree to release and discharge the gym, and all affiliates, employees, agents, representatives, successors, or assigns, from any and all claims or causes of action and you agree to voluntarily give up or waive any right that you may otherwise have to bring a legal action against the gym for personal injury or property damage.
To the extent that statute or case law does not prohibit releases for negligence, this release is also for negligence on the part of the facility, its agents, and employees.
If any portion of this release from liability shall be deemed by a court of competent jurisdiction to be invalid, then the remainder of this release from liability shall remain in full force and effect, and only the offending provision or provisions shall be severed.
By signing this release, I acknowledge that I understand its content and that this release cannot be modified orally.
If I am the parent or guardian registering for my child or dependant under 16 years of age, I give my consent to this waiver on their behalf.
PRIVACY POLICY
This is to confirm that CrossFit London takes the security and privacy of our customers very seriously. We strive to conform with the UK and European Data Protection laws. We do not share any information with third parties, nor do we collect or retain any information other than that necessary for us to provide our services to you.
How do we use personal information?
We will use your personal information necessary for us to provide our services to you. We do not share any information with unrelated third parties nor do we collect or retain any information other than is required for the provision of our products or services. Information collected during the online registration process will be stored securely. Information collected will be securely destroyed if it is no longer required by CrossFit London.
Third Parties
Where we engage third party contractors (e.g. coaches, presenters) to perform services for us, those third party contractors may be required to handle your personal information. Under these circumstances, those third party contractors must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
WodBoard
CrossFit London makes use of third party software to manage bookings, provided by WodBoard. WodBoard has their own privacy and data security policy with regard to client information. You can access this information on their website.
Security of information
Personal information collected by CrossFit London and our website (www.crossfitlondonuk.com) is stored in secure operating environments that are not available to the public. We will protect your personal information no matter where we process or store your data.
Changes to our Policy
From time to time, it may be necessary for us to review and revise this Policy. We reserve the right to change our Policy at any time and should this occur, the amendment would be posted on our website.
Class Time: Classes start on the hour. We ask members to turn up 5 minutes before and wait in the cafe area prior to class starting. This ensures the best experience and allows the class to run uninterrupted.
Monthly price: the monthly price is guaranteed to stay the same as your first monthly payment for the duration of the contract. All future purchases, following expiry or cancellation of an existing contract, will be subject to the contract price applicable at the time of purchase.
Auto payments: all payments will be made on the first of the month. Contract expires and unlimited classes end after contract term ends. Pro-rated months are paid in addition to your contract term.
Example contract:
If you were to start a contract on the 15th of the current month, you will be charged as follows:
Initial payment - 15th current month: pro-rate to the end of the month.
1st of 12 payments - 1st of the subsequent month.
Cancellations: cancellations are available with a minimum notice period of the following
Rolling monthly contract ' 8 Sessions per month' 30 days notice
- The 'Membership' each month unless we receive notice that you do not wish for this to occur.
As soon as we have received notification of intent to cancel, your final remaining payments will be adjusted to cover the remaining cancellation period.
After an individual has completed a contract they will have served their notice period and subsequent memberships will be subject to 30 days notice.
- Contract freeze for holiday, illness or injury and extensions
Memberships freezes are carried out at a cost of £5 per freeze.
You may have 2 freezes per year minimum of 2 weeks and maximum of 6 weeks
• A notice period of at least one week must be given to action a freeze on a membership
• Contract freezes cannot be actioned during a cancellation notice period.
• Freeze fees and cancellation periods for illness or injury can be waived at management discretion on production of a doctor/physio note.
This contract is not available for use in conjunction with any other discounts or offers.
Late Cancellations and No Shows
Late Cancellations will result in a charge of £5 billed at midnight
No Shows will result in a £15 charge to your account billed at midnight.
Any passes/carnets/single sessions will be forfeit for no shows or late cancellations.
If you “late cancel” in the window you lose the session and there is a 5 pound charge.
If you do not show to a class that you have booked in, you lose your session and you will be charged 15 pounds.
Cancellation Period for Classe:
ALL Morning and Weekend classes must be cancelled before 9pm the night before as to not incur the £5 late fee charge. ALL Lunchtime and evening classes have a 2 hour cancellation policy.
You must check in before your class on the iPads in reception, otherwise a 'No Show' fee will incur.
We take our coaching, community and gym seriously and in order to maintain structure within the space, we have found that these measures listed above, keep everyone accountable. Fitness is fun and to keep it that way, there lie "rules within the sandpit"
Refunds:
All sales are final on Memberships and/or Packages.
If you re locate/ cannot use the membership/packages within the membership time frame we cannot offer a partial or full refund in cash amount.
If we do use our discretion to do so, the refund will only be with a credit note, which can only be used at CFLDN.
In the case of a course or workshop being cancelled by us, you will receive a full refund, or the option of being transferred to another workshop or course of equal value.
Social Media and Marketing
I consent to CFLDN Ltd (CrossFit London) using photographs and/or video recordings Including Images of me both Internally and externally to promote CFLDN Ltd (CrossFit London). These Images could be used In print and digital media formats Including print publications, websites, e-marketing, posters, banners, advertising, film, social media, coaching and educational purposes.
I understand that Images on websites can be viewed throughout the world and not just In the United Kingdom and that some overseas countries may not provide the same level of protection to the rights of Individuals as EU/UK legislation provides.
I understand that some Images or recordings may be kept permanently once they are published and be kept as record of CFLDN Ltd (CrossFit London) business and coaching history.