1. Health & Physical Condition
I wish to participate in the training program offered by RH10 Fitness Ltd (RH10 Fitness). I certify that all answers provided in my Physical Activity Readiness Questionnaire (PAR-Q) / On-Boarding Questionnaire are true, complete, and accurate to the best of my knowledge. I understand there are inherent risks in strenuous exercise. If my PAR-Q responses indicate a medical condition or physical limitation, I agree to be examined by a physician and obtain medical clearance before commencing training. If I choose not to see a physician following an affirmative answer on my PAR-Q, or should I proceed with training without disclosure, I do so strictly at my own risk and against the recommendation of RH10 Fitness.
2. Liability Release
I agree that RH10 Fitness shall not be liable for any injuries resulting from my participation (at home, in-facility, outdoors, or elsewhere). I expressly release and discharge RH10 Fitness, its owners, employees, and affiliates from all claims or judgments resulting from injury or damage, excepting only injury caused by an intentional act. This release is binding upon my heirs, executors, and assigns.
3. Membership Pause (Freeze) Policy
Terms: Members may request to pause for one, two, or three calendar months.
Notice: A minimum of 28 days’ notice is required prior to the pause start date.
Limits: Maximum of two pauses within any rolling 12-month period.
Fees: A non-refundable £20 administration fee will be charged to the payment method on file to process this request.
Restrictions: Members cannot terminate their membership while paused. The standard notice period applies only once the membership resumes.
4. Membership Term & Termination
Initial Term & Auto-Renewal: Memberships are subject to an initial term of 3 or 12 months. After the initial term, memberships will automatically renew on a rolling monthly basis at the then-current rate.
By the Member: Following the initial term, one calendar month’s written notice is required to cancel. Any payments falling due within the notice period must be paid in full.
By RH10 Fitness: RH10 Fitness reserves the right to terminate any membership with immediate effect at its absolute discretion, for any reason or no reason. In such cases, RH10 Fitness will return any pro-rata funds for unused days in the current billing cycle.
5. Fees & Price Adjustments
Price Changes: RH10 Fitness reserves the right to adjust membership fees. There will be a minimum of an inflationary price increase in November of each year. Members will be provided with at least 30 days’ written notice of any fee adjustments. If you do not wish to accept a price change, you may cancel your membership within that notice period without further obligation.
6. Session Bookings & Facility Maintenance
Booking Integrity: I agree to only book sessions I fully intend to attend. Cancellation should be a last resort. While no financial penalty is applied for late cancellations, I recognize that "no-shows" impact the community and coach planning.
Closures: RH10 Fitness reserves the right to close the facility for up to 7 days per calendar year for essential maintenance or bank holidays. No refunds or credits will be issued for these scheduled closures.
7. Privacy, Data Handling & Surveillance
Data Protection: RH10 Fitness will make every effort to preserve the privacy of my information. My data will be used to support services and may be shared with partner organisations to carry out business services, but will not be sold to third parties. I release RH10 Fitness from liability for inadvertent data disclosure.
CCTV Operations: I acknowledge and agree that closed-circuit television (CCTV) cameras are in constant operation on the gym floor and throughout the facility for security, health and safety, and operational monitoring.
8. Professional Conduct & Safety
Right to Refuse: I am not obligated to perform any activity I do not wish to do. I will stop immediately if I feel unwell or experience pain.
Physical Correction: I understand a coach may touch my muscles or joints to correct alignment. I will request this be discontinued if I feel uncomfortable.
Filming: I grant RH10 Fitness permission to use images of classes/events for promotional and marketing purposes.