Welcome to Xgym Chichester! We’re excited to support your fitness journey. To ensure a safe and enjoyable experience for everyone, we ask that you read and sign this waiver. It outlines the inherent risks associated with physical activities and confirms your understanding of our policies and procedures. Thank you!

MEMBERSHIP CONTRACT TERMS AND CONDITIONS
Membership fees shall be fixed by xgym and may be altered with one months notice to you at any time. Members will be notified (by notices posted on our social media platforms and email) of any changes in the fees prior to the date of the alteration.
1) On payment of membership fees, a member is entitled to use Xgym facilities with frequency of use relating to the membership type.
2) The first membership subscription shall be due and payable on the signing of this agreement. Subsequent membership subscription shall be due and payable on the 1st of each month, or if the 1st day of the month is a Saturday, Sunday or public holiday, the next working day.
3) Xgym reserves the right to reject an application for membership, or refuse admission, without ascribing any reason.
4) Membership fees are payable according to the membership type selected.
DIRECT DEBIT
Monthly direct debits are a full binding contract between Xgym and the member and will automatically continue until Xgym is notified otherwise. Any membership must hold an active direct debit in order to be active. A membership without an active direct debit will be unuseable until instated. Xgym uses the software platform Wodboard to run its membership direct debit payments so card details will be needed to set up a membership agreement.
TERMINATION OF MEMBERSHIP
1) No membership cancellation is valid by any other medium other than a written email cancellation to Xgym.
2) Membership agreements must be cancelled by giving ONE FULL CALENDAR MONTH or more written notice prior to the 1st day of the calendar month in which to cancel the membership using the method above.
3) I understand that if I submit a membership cancellation email less than ONE CALENDAR MONTH prior to the 1st day of the calendar month in which the membership is to cancel that request is outside of the agreed notice period and will be charged in full for that month.
4) Xgym is not liable to refund any monies in relation to monthly membership contracts should the receipt of cancellation not be received one calendar month before the last day of the proceeding month.
5) Xgym reserves the right to refuse admission and/or to expel or suspend any member forthwith if any member shall, in the opinion of Xgym, cause nuisance or annoyance to the other Xgym members or guests; and for any breach of Xgym’s Code of Conduct, or for any other reason which Xgym may deem appropriate.

CODE OF CONDUCT
The following Code of Conduct is applicable to all and has no exceptions. Purchase of any membership or service from Xgym is deemed as acceptance to being bound by this full Code of Conduct:
All members, clients and guests must follow direction from all staff, directors and coaches of Xgym at all times with no exceptions.
All members, clients and guests must conduct themselves in a friendly and polite manner. Intimidation, discrimination, harassment, blackmailing and general bullying towards any individual will not tolerated. Any forms of aggression or pursuit including, verbal, sexual or physical assault to any individual is considered extreme misconduct and immediate expulsion may be imposed.
No member, client or guest shall make fellow members, clients, guests or staff feel uncomfortable or intimidated at any time.
It is required to wipe up sweat and clear equipment after you have finished your workout to ensure a safe environment for others.
For personal safety and safety to others do not leave any equipment on floor when not being used in your workout.
No intoxicated members, clients and guests are permitted to train. This includes alcohol, drugs or anything else that inhibits a persons judgement.
All members, clients and guests must respect the rights of all participants regardless of their gender, sexual orientation, ability, cultural background or religion.
Staff, directors and coaches reserve the right to refuse entry to any member, client or guest in breach of the above conditions. Members, clients or guests in breach of these conditions may have their membership or service terminated and be barred from the facility without prior notice.
During open access please train sensibly and do not attempt any 1 rep maxs or use any unfamiliar equipment unless assisted or supervised.
All complaints and feedback are taken very seriously and investigated thoroughly. If you have a complaint or would like to lodge a submission to staff please email Rachel.yeld123@gmail.com.
SMOKING
Please note that Xgym is a designated non-smoking environment.
MEMBERSHIP SOCIAL EVENTS
Xgym reserves the right at any time, and without notice, to set aside facilities for membership social events.
GENERAL
1) Members are particularly advised not to undertake strenuous physical activities for which they might be medically unfit. Members who have any reservations as to their physical condition are advised to have a medical check-up before embarking on any exercise. The exercise programmes and facilities provided are designed with safety in mind, these are however used entirely at the members’ own risk.
2) Appropriate clothing must be worn. Including appropriate footwear. Access to the gym and booking classes can be carried out using your personal login to our online scheduling software.
3) Members perspiring excessively are advised to take the appropriate steps to prevent it affecting other members and wipe equipment after use.
4) Members must at all times observe the membership rules, and comply with any reasonable directions which the manager may give to ensure the smooth operation of Xgym, the facilities and the convenience of members.
5) Credit shall not be granted by Xgym to any member. Any and all costs incurred by the members during their visit to Xgym must be paid prior to leaving.
6) Any dispute or difference that may arise with regard to the interpretation of these rules shall be determined by the manager whose decision shall be final.
7) Xgym reserves the right to amend these rules and all tariff charges at any time and without notice to the individual members although notification of the change will be posted on the web site and social platforms and via email. If any provision in these rules is declared illegal or otherwise unenforceable, the remaining provisions shall remain in full force and effect.
8) Xgym uses a smart lock system and cctv system to enable open access without staff. Smart lock codes will be sent to any paying member who requires access.
Classes
All WODs, classes, workshops and similar events provided by Xgym must be booked in advance. No priority is given and places are allocated on a first-come-first-served basis.
Xgym may take photographs & videos of classes & Open Gym sessions. Any member not wishing to have their image captured should state in writing that this is the case. Content of members & people visiting the gym may be used for advertising purposes, booking in and accepting these conditions is giving consent for the use of your image
There is a £3 fee for no 'sign ins' to class. This is a no show

There is a 1.50 fee for late class cancellations. This is less than 3 hour prior to the reservation class time. SAFETY
In the event of a fire, members are asked to make their way in an orderly fashion to the nearest available exit.
LOST PROPERTY
All lost property found on the premises should be handed into an Xgym employee. Items will be stored for one month and then donated to local charities. We will not be liable for property losses.
LIABILITY
1) Xgym cannot accept any liability for any accident to any member or guest that may occur on the premises other than the liability that may arise from negligence of Xgym, its staff or agents.
2) Any member who suffers an accident on Xgym premises must report the accident, and the circumstances under which it occurred, to a staff member immediately following the accident.
5) Neither Xgym its health & fitness specialist instructors or other employees, servants or agents (including every independent contractor from time to time employed by Xgym) shall in any circumstances whatsoever be under any liability whatsoever to the applicant for any loss, damage or injury (including death) whether accidental or otherwise of whatsoever kind arising during or resulting from participating in the exercise programme.
GOVERNING LAW AND JURISDICTION OF THE COURTS
This agreement shall be governed by and construed with English Law and the parties agree to submit any disputes to the exclusive jurisdiction of the English Courts.

We are committed to making your workouts as personalised, enjoyable, safe and effective as possible. To help us to do this, please provide the information requested as fully and honestly as you can.

XGYM Chichester – Privacy Notice
Effective date: 1 February 2025

At XGYM Chichester, we take your privacy seriously. This Privacy Notice explains how we collect, use, store, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
XGYM Chichester
The Squash Court, Metro House, Chichester, PO19 1BJ
Email: info@xgymchichester.com
We are the data controller of the personal information you provide to us.

2. What Information We Collect
We collect and process the following types of personal data:
Identification details: name, email address, phone number, date of birth

Membership information: start date, membership type, attendance history

Health and safety data: responses to our health questionnaire, relevant injury or medical disclosures for safe participation

Payment information: processed securely via Wodboard's third-party payment provider

CCTV footage: recorded on-site for security and safety purposes (retained for 90 days)

3. How We Collect Your Data
We collect data when you:
Sign up for a membership through Wodboard

Complete our health questionnaire

Book and attend sessions

Communicate with us directly

Enter our gym premises (CCTV)

4. How We Use Your Data
We use your data to:
Manage your membership and bookings

Provide safe and appropriate training services

Communicate class updates, schedule changes, or important announcements

Ensure the safety and security of our premises

Comply with our legal obligations

We do not sell or rent your data to third parties.

5. Legal Basis for Processing
We process your personal data on the following legal bases:
Contractual necessity: to provide you with gym services

Legitimate interests: for safety, security, and business operations

Consent: where you voluntarily provide sensitive health information

Legal obligation: for compliance with health and safety or tax regulations

6. Data Sharing
We use Wodboard as our data processor for membership and health data. Wodboard processes your information securely on our behalf. We also use CCTV recording services for site security.
All third-party providers are contractually required to comply with GDPR and protect your data.

7. Data Storage and Retention
Membership data is stored securely within the Wodboard system

Health questionnaire responses are retained for the duration of your membership and for a reasonable period thereafter in line with industry best practice

CCTV footage is stored for a maximum of 90 days

8. Your Rights
Under UK GDPR, you have the right to:
Access your personal data

Request correction or deletion

Object to processing

Request data portability

Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at info@xgymchichester.com

9. Changes to This Notice
We may update this Privacy Notice from time to time. The latest version will always be available at www.xgymchichester.com.