1. Introduction
These Terms and Conditions (“Terms”) govern the use of membership services provided by CrossFit Newquay Ltd (“the Gym,” “we,” “our,” or “us”). By signing up for a membership, you (“Member,” “you,” or “your”) agree to comply with and be bound by these Terms.
Please read these Terms carefully before purchasing or using any membership.
2. Membership
All memberships are personal and non-transferable. Members must ensure that their contact and billing details remain accurate and up to date at all times.
By joining, you agree to abide by all applicable policies, rules, and regulations established by the Gym.
3. Membership Fees and Billing
Membership fees are payable in advance of each billing period.
Payments will be processed automatically using the payment method provided at the time of registration and will bill on the 1st day of the month.
Any failed or late payment may result in suspension or termination of membership until payment is received.
4. Membership Changes (Upgrades or Downgrades)
Members may request to upgrade or downgrade their membership with 30 days written notice.
Membership changes cannot be made within an active billing cycle.
The requested change will take effect after the current billing period ends and the 30-day notice period has passed.
Any difference in fees between membership levels will be prorated as applicable.
5. Cancellation Policy
Members may cancel their membership by providing 30 days written notice.
Cancellations will take effect 30 days after notice is received or at the end of the current billing cycle, whichever is later.
Members remain responsible for all fees due during the 30-day cancellation period.
Membership access will remain active until the cancellation becomes effective.
No refunds will be provided for unused portions of a billing cycle or prepaid fees unless otherwise agreed.
6. Suspension or Termination by the Gym
We reserve the right to suspend or terminate memberships for:
Breach of these Terms or any Gym rules and policies;
Conduct that is unsafe, disruptive, or inappropriate toward other members or staff; or
Failure to pay membership fees.
If membership is terminated for misconduct or breach, no refund will be issued.
7. Gym Rules and Code of Conduct
Members must:
Follow all posted Gym rules, staff instructions, and safety guidelines.
Use all equipment and facilities properly and respectfully.
Maintain appropriate hygiene at all times.
Not share entry codes, or permit unauthorised access.
The Gym is not responsible for loss, theft, or damage to personal belongings.
8. Facility Availability
The Gym may temporarily close or restrict access for maintenance, cleaning, holidays, or other operational reasons.
Reasonable notice will be provided where possible. Such closures do not entitle members to refunds, credits, or extensions.
9. Privacy and Data Protection
The Gym collects and processes personal information in accordance with applicable data protection laws.
10. Changes to Terms
We may update these Terms periodically. Members will be notified of any material changes in advance. Continued use of the Gym after notification constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in England and Wales.